By accessing the website at http://solitairejewels.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


Permission is granted to temporarily download one copy of the materials (information or software) on Solitaire Jewels' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Solitaire Jewels' website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Solitaire Jewels at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on Solitaire Jewels' website are provided on an 'as is' basis. Solitaire Jewels makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Solitaire Jewels does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Solitaire Jewels or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Solitaire Jewels' website, even if Solitaire Jewels or a Solitaire Jewels authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


The materials appearing on Solitaire Jewels' website could include technical, typographical, or photographic errors. Solitaire Jewels does not warrant that any of the materials on its website are accurate, complete or current. Solitaire Jewels may make changes to the materials contained on its website at any time without notice. However Solitaire Jewels does not make any commitment to update the materials.


Solitaire Jewels has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Solitaire Jewels of the site. Use of any such linked website is at the user's own risk.


Solitaire Jewels may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


These terms and conditions are governed by and construed in accordance with the laws of UAE and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.


We offer 7 days after receiving the jewellery in which customer has to inform us with the reason of returning jewellery. After intimating the physical jewellery should be received within 14 working days. The policy is valid only if the Item has not been worn and does not give any indications of utilization, including scratches, gouges, stains or some other defects. We do offer full refunds on eligible returns.

In order to take advantage of your rights under this policy, you must contact us by email at hello@solitairejewels.com or WhatsApp us at: +971582572569 to get a return voucher number, and then courier the jewellery along with the copy of invoice.

The courier charges will be paid by the customer.


If any order is cancelled or returned within the return period, We will refund any money received from you.

We will process the refund as soon as possible and, in any event, within 30 days following the day we receive your returned product.


Promo Codes

Promo codes cannot be used in Weekly Deals, Solitaire Collection and Bridal Sets.

Weekly Deals

Weekly deal products are offered at a very special discount. No promo code is applicable to it. Shipping and duty charges will be charged separately.